Dahatez Delivery (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application (“App”) and services.
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1. Information We Collect
We collect the following types of information to provide and improve our services:
• Personal Information: Name, phone number, email address, delivery addresses, payment details.
• Usage Data: Information about how you use the App, including device information, IP address, app crashes, and interactions.
• Location Data: With your permission, we collect GPS location data to facilitate deliveries.
• Communication Data: Any messages or calls you make through the App with couriers or support.
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2. How We Use Your Information
Your information is used to:
• Provide, operate, and maintain the App and services.
• Process payments and deliveries.
• Communicate with you regarding orders, updates, and support.
• Improve our services based on user feedback and app usage.
• Comply with legal obligations and prevent fraud or abuse.
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3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share data with:
• Service Providers: Trusted partners who help us operate the App (e.g., payment processors, delivery partners).
• Legal Authorities: When required by law or to protect our rights.
• Business Transfers: In case of mergers, acquisitions, or asset sales.
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4. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
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5. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
• Accessing your data.
• Correcting or updating inaccurate information.
• Deleting your data.
• Restricting or objecting to certain processing activities.
• Withdrawing consent where applicable.
To exercise these rights, please contact us at support@dahatez.com.
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6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your device or browser settings.
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7. Children’s Privacy
Our App is not intended for children under 18. We do not knowingly collect personal data from minors.
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8. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. We will notify you of significant changes via the App or email. Continued use of the App after changes means you accept the new terms.
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9. Contact Us
If you have questions or concerns about your privacy, please contact:
support@dahatez.com
